The challenge was a makeover of a piece of US government web-based training:
NOTE: This is not a complete course, just enough to give an idea.
This will give you a flavor of the original site:
With this kind of thing you do need to take into account the conservative nature of government departments, generally speaking, so we can’t go full crazy on such a topic (also it is a rather serious and even relevant topic in the current situation).
To start with I thought that a menu-based navigation system would be better and rather than the standard titles, perhaps some prompting questions for the user:
I also thought some little videos might give it a more modern feel:
Next I thought to ask the question about filing before the sequence on information about filing financial disclosure information. I feel this is a better approach pedagogically.
Of course I’m assuming we are preparing for a browser-based tablet or desktop use, if we wanted to go to a mobile phone we might do something else.